Have questions about using the CoPilot navigation system? We have your answers.
A. The routings we provide will include your pick up, delivery, fuel stops and any extra pick ups or deliveries that you have on your load.
A. No, you will not. Your route will automatically be applied to the map in your navigation system once you have been dispatched on a load.
A. You will no longer be receiving your text routing in your Qualcomm messages. Your routing will be sent directly to the CoPilot system.
A. You will still receive your fuel stops and toll authorizations in your messages after dispatch.
A. You can find your turn-by-turn directions by clicking the menu button and then clicking the option that says Directions.
A. Absolutely! You will need to hit the Menu button > Main Menu > Settings > Map Display > 2D Display Settings, then change your 2D Map Rotation to North Up.
A. This issue can often be fixed by resetting your Qualcomm.
A. The best way to reset your Qualcomm is to hit the home button, go to Settings, click Speakers and hit Apply. It will present you with the option to reset the Qualcomm.
A. We currently have two lines of communication open for issues with CoPilot. You can send in macro 27 and direct the message to NAV, or go to the Driver Portal > Company > Contact Us, and select In Cab Navigation as the department.
A. Please utilize one of the methods of communication above and provide specific information such as interstate and exit number, fuel stop or customer name and load number.